Terms & Conditions

Agreement and eligibility

These Terms & Conditions (“Terms”) form a binding agreement between you and D Zone Digital, Ltd (“D Zone Digital,” “we,” “us,” or “our”) regarding your access to and use of our website, dashboard, APIs, distribution tools, royalty-accounting services, analytics, payment features, white-label portals, and related services (collectively, the “Services”).

By creating an account, accepting an order form, or using the Services, you agree to these Terms and our Privacy Policy. If you use the Services for a company or another organization, you confirm that you have authority to bind that entity, and “you” includes that entity.

You must have legal capacity to enter into this agreement and use the Services for legitimate business purposes. The Services are not intended for children.

Accounts, users, and security

• You must provide accurate, current information and keep account and payout details updated.
• You are responsible for credentials, authorized users, roles, permissions, and all activity under your account.
• You must use reasonable security controls and notify us promptly of suspected unauthorized access or compromised credentials.
• You may not share access outside your organization except through supported client, label, artist, or collaborator roles.

We may rely on instructions submitted through your account. You are responsible for reviewing access when team members, clients, or contractors change roles or leave your organization.

Services, subscriptions, and fees

Your plan, fees, usage limits, support level, and any additional services are described on the pricing page, order form, or other commercial agreement. Unless stated otherwise, subscriptions renew for the same billing period until cancelled in accordance with the applicable plan or agreement.

• Fees are due in the stated currency and exclude applicable taxes, duties, banking charges, or third-party costs unless expressly included.
• You authorize us and our payment providers to charge the selected payment method for due amounts.
• Plan limits may include managed assets, royalty volume, users, portals, storage, API usage, or other capacity measures.
• If usage exceeds plan limits, we may request an upgrade, charge agreed overage fees, or restrict additional usage until the account is brought within limits.

Except where required by law or stated in an applicable agreement, paid fees are non-refundable. Third-party platform availability, delivery times, reporting schedules, and payout processing may be outside our direct control.

Your content, rights, and distribution authority

You retain ownership of music, artwork, metadata, contracts, reports, and other material you submit (“Customer Content”). You grant D Zone Digital and its service providers a non-exclusive, worldwide license to host, copy, encode, format, transmit, deliver, display, and otherwise process Customer Content only as necessary to provide, secure, and improve the Services and fulfill your instructions.

You represent and warrant that:

• You own or control all rights required to upload, distribute, monetize, administer, and provide Customer Content.
• Metadata, ownership, splits, territories, release dates, and contributor information are accurate and complete.
• Customer Content does not infringe copyright, trademark, privacy, publicity, contractual, or other rights.
• You have obtained all required artist, producer, writer, label, publisher, and other contributor permissions.
• Your instructions comply with laws, platform policies, sanctions requirements, and applicable agreements.

Reports, royalties, and payments

Royalties, analytics, and sales information may be based on reports received from digital service providers and other sources. Reporting can be delayed, corrected, withheld, or adjusted by those sources. Estimates and early analytics are informational and may differ from finalized statements.

• You are responsible for configuring contracts, splits, fees, reserves, recoupments, currencies, and payee details accurately.
• Balances may be adjusted for corrections, returns, fraud, withholding tax, banking fees, chargebacks, duplicate reports, or platform adjustments.
• Payouts may require identity, tax, sanctions, and payment-account verification by us or our providers.
• We may hold or delay payments where required by law, during a rights dispute, or while investigating fraud, account security, or inaccurate payment information.

You are responsible for reviewing statements and reporting suspected errors within the period specified in your applicable agreement or, if none is specified, within a reasonable period after the statement becomes available.

Acceptable use

You must not use the Services to:

• Upload unauthorized, deceptive, illegal, infringing, hateful, or malicious content.
• Manipulate streams, engagement, revenue, charts, identifiers, or platform reporting.
• Distribute spam, malware, or code intended to disrupt systems or obtain unauthorized access.
• Bypass security, usage limits, access controls, API restrictions, or account permissions.
• Reverse engineer, copy, resell, sublicense, or commercially exploit the Services except as expressly authorized.
• Use another person's identity, payment information, catalog, or credentials without authorization.

D Zone Digital intellectual property

We and our licensors retain all rights in the Services, software, APIs, interfaces, designs, documentation, trademarks, and technology. These Terms grant only a limited, revocable, non-transferable right to use the Services during your subscription in accordance with your plan.

Suspension and termination

You may stop using the Services or cancel in accordance with your plan or commercial agreement. We may suspend or terminate access if you materially breach these Terms, fail to pay due amounts, create security or legal risk, infringe rights, engage in fraud or artificial streaming, or where required by a platform or authority.

Where reasonably possible, we will provide notice and an opportunity to remedy a breach. Immediate action may be required to protect users, content, funds, systems, or third parties.

After termination, access to the dashboard and Customer Content may end. You should export information needed for your records before termination. Provisions that by their nature should survive—including payment obligations, ownership, confidentiality, disclaimers, liability limits, and dispute terms—will continue.

Warranties, disclaimers, and liability

The Services are provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee uninterrupted availability, acceptance by every platform, specific release timing, revenue, audience growth, or that third-party reports will be complete or error-free.

To the fullest extent permitted by law, D Zone Digital will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business opportunities, goodwill, or data arising from the Services.

To the fullest extent permitted by law, our aggregate liability arising from the Services will not exceed the fees paid or payable by you to D Zone Digital for the affected Services during the twelve months before the event giving rise to the claim. These limitations do not apply where liability cannot legally be limited.

Indemnity

You will defend and indemnify D Zone Digital and its personnel against third-party claims, losses, and reasonable costs arising from Customer Content, your rights or payment instructions, your breach of these Terms, or your unlawful or unauthorized use of the Services.

General terms

• Privacy: our Privacy Policy explains how personal information is handled.
• Confidentiality: each party must protect non-public business, technical, financial, and account information received from the other and use it only for the relationship.
• Third-party services: integrations and digital platforms may have separate terms and policies. We are not responsible for third-party services outside our control.
• Assignment: you may not assign these Terms without our written consent. We may assign them as part of a corporate transaction or reorganization.
• Severability and waiver: unenforceable provisions will be limited to the minimum extent necessary. A failure to enforce a provision is not a waiver.
• Entire agreement: these Terms, the applicable order form or commercial agreement, and incorporated policies form the agreement. A signed commercial agreement controls if it expressly conflicts with these Terms.

Governing law and disputes

The governing law and dispute forum are those stated in your applicable order form or commercial agreement. If none is specified, they will be determined by applicable law based on the contracting D Zone Digital entity and your location.

Changes to these Terms

We may update these Terms to reflect changes in the Services, business practices, or law. The updated version will be posted here with a revised date. Material changes may also be communicated through the Services or account contact details.

Contact

For questions about these Terms, contact D Zone Digital through your account support channel or your D Zone Digital representative.